Catering Guidelines

ORDERING

·        Deadline for placing orders is one week prior to your
delivery.  In some cases, one week is not possible; we will do our
best to help you with your last minute planning. Last minute orders
subject to additional 10% service fee.

·        Payment- In order to book your event your complete
payment will be due; any increases in guest count or in additional
items ordered or hours staffed will be billed separately. Credit
Cards accepted-Visa and MasterCard.

·        Guest Count- Upon placing your order an approximate count
of guests is needed.  This number may be reduced up to one week
before event, thereafter may only be increased.

·        Delivery time – We generally offer a half hour delivery
window for your order, and need approximately 1 hour to setup.

·        Set-up- Upon our arrival, we ask that you have the food area
ready to be setup and all damageable surfaces protected.  Set-up
of guest’s tables, chairs, and bars is not included but is available at
an additional charge.

·        Staffing- Staffing prices are set at a minimum of 4 hours of
work.

·        Please check your order before we leave to make sure all is
well. At this time we will need an estimated time for our return to
cleanup and pickup our equipment-if applicable.

·        All perishable leftover food will be removed and disposed of
due to liabilities.

·        Charges- Minimum $10.00 delivery fee for orders under
$55.00, orders over $55.00 subject to 18% of the pretax total for
delivery (includes delivery, setup and gratuity.) Sunday deliveries
subject to additional 10% service charge

·        Fees-Stairs=$10 per flight, Cake Cutting=$1.75 per person

·        Cleanup- Included in our buffet service is that we will
deconstruct your buffet, wipe down the buffet surface, and clear
and stack your dishes (either in your sink, or ready them for pickup
by the rental company). Deconstructing of guest’s tables, chairs,
bars and washing dishes is not included but is available at an
additional charge.

·        Equipment Use- Included in your event price is the use of our
equipment (chafing dishes, serving utensils, serving platters ect…)
there will be a charge for any lost or damaged equipment, for the
full replacement cost.

·        Cancellations- Notice of cancellation must be given one week
prior to the event. Cancellations made three days up to one-week
notice will be charged 20% cancellation fee. Cancellations made
with notice two days prior to the event will be charged 50%
cancellation fee. 24 hour or less cancellation will be charged the full
amount and the food will be donated.  

·        Prices and menu items subject to change without notice
based on availability and fluctuation in market prices.

·        I have read the above policies and acknowledge these terms
based on my signature below.

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Signature                                                        Date